DSGVO & GDPR

DATENSCHUTZ

Declaration on the duty to inform

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003 – GDPR). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

Contact with us

If you contact us via form on the website or via e-mail, the data you provide will be stored by us for six months for the purpose of processing your enquiry and in the event of follow-up questions. These data will not be passed on without your consent.

Comments

Your email address can be used to create an anonymized string (also called a hash) and send it to the Gravatar service to check if you are using it. You can find the Gravatar service’s privacy policy here: https://automattic.com/privacy/. After your comment has been released, your profile picture will be publicly visible in the context of your comment.

Data storage

Wir weisen darauf hin, dass zum Zweck des einfacheren Buchungsvorganges und zur späteren Vertragsabwicklung vom Webshop-Betreiber im Rahmen von Cookies die IP-Daten des Anschlussinhabers gespeichert werden, ebenso wie Name, Anschrift und Zahlungspräferenzen des Käufers.

 The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data will be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to meet our tax obligations.

After termination of the booking process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).

The data name, address, reservation information and bunching period will be stored until the end of the product liability (10 years). The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary to fulfill the contract) of the DSGVO.

Cookies

When you write a comment on our website, it may be an agreement to store your name, email address and website in cookies. This is a convenience feature so that when you write another comment, you don’t have to re-enter all that information. These cookies are stored for one year.

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage to.

We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Web-Analyse

Contributions on this website can contain embedded contents (e.g. videos, pictures, contributions etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

Our website uses functions of the web analysis service Google Analytics. Cookies are used to analyze the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of the DSGVO (GDPR).

Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.

The user data is stored for a period of 26 months.

Newsletter

You have the possibility to subscribe to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter.

As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.

You can cancel your newsletter subscription at any time. Please send your cancellation to the following e-mail address: office@chillandsurf.com. We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing that took place due to the consent up to the revocation.

Your rights

You have the right to information, correction, deletion, restriction, data transferability, revocation and objection regarding your data stored with us. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to us (office@chillandsurf.com) or the data protection authority.

You can reach us at the following contact details:

You have the right to information, correction, deletion, restriction, data transferability, revocation and objection regarding your data stored with us. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to us (office@chillandsurf.com) or the data protection authority. 

Mail: office@chillandsurf.com
Phone: +351282994201
Phone Mobil – Portugal: +351969370715
Phone Mobil – Austria: +4369910962747